Terms and Conditions


By using the Snappmeal Service, you agree to be bound by these User Terms of Service (“Terms of Service”). Snappmeal is a product of Aurabear Oy (ID: 29528992).

Please read the following Terms of Service carefully before using the Snappmeal Service. If you do not agree with the Terms of Service, please do not use the Snappmeal Service. These Terms of Service apply to any use of the Snappmeal Service and to the Purchase Agreements made hereunder. A more detailed description of the Snappmeal Service and information on system requirements is available at snappmeal.com. 

If you have a Snappmeal at Snappmeal Business App, these Terms of Service also apply to our customer organization which has granted you the Snappmeal at Snappmeal Business (“Customer Organization”) with respect to campaigns and information  made by you through the Snappmeal at Business App. If there is any discrepancy between these Terms of Service and the Snappmeal Corporate Terms & Conditions applicable to the Snappmeal Business Partner, the Snappmeal Corporate Terms & Conditions shall, however, prevail.

The Terms of Service are concluded between us and the User only, and not with Apple Inc., and Apple Inc. is not responsible for the Snappmeal App or the content thereof. You agree that Apple Inc., and Apple Inc.’s subsidiaries (“Apple”), are third party beneficiaries of the Terms of Service, and that, upon your acceptance of the Terms of Service, Apple will have the right (and will be deemed to have accepted the right) to enforce the Terms of Service against you as a third party beneficiary thereof.

  1. Definitions

Partner” means a restaurant or other service partner who has signed a partner agreement with Snappmeal and who displays their restaurant informationa and campaign information, if applicable, through the Snappmeal Service.

Snappmeal is not a food vendor and doesn not accept any liability arising from the sales or consumption of food and berverage at the ‘restaurant’. The ‘restaurant’ is solely responsible for the compliance and adherence to all laws, regulations and expected operating standards related to their business. All discounts are restaurant-wide. 

Snappmeal App” means a digital application called Snappmeal provided by Aurabear Ltd. for natural and legal persons to see restaurant info and discounts from Snappmeal’s Partners.

Snappmeal at Partner Account” means a user account in the Snappmeal Business App who is the representative of the restaurant partner.


Snappmeal Service” means both Snappmeal App and Snappmeal website snappmeal.com and other additional locations as mentioned at snappmeal.com.

User” or “you” means a natural person using the Snappmeal Service.

  1. Identity of Aurabear, mother company of Snappmeal

Information about the identity and products and services of the Partners will be provided through the Snappmeal App and Snappmeal website.

  1. Description of the Snappmeal Service

3.1. Snappmeal provides a platform on which the User can find restaurant information and restaurant promotions around his or her location or via user preference. 

3.2. The Partners provide the information about their products and services in the Snappmeal Service, including information on menus and product prices and discounts. If you have allergies or other dietary restrictions, please contact the relevant Partner. The Partner will provide food-specific information upon request. The sale and purchase of the Partner’s products and services may be subject to additional terms and conditions of the Partners as set out in the Snappmeal Service. 

3.3. The Partner selected by the User will apply the discounts or other promotions (according to the information on the voucher card) for the User when the User goes to the restaurant to consume food. 


  1. User Accounts

4.1. You have a limited, non-exclusive, non-transferable, and non-sublicensable right to use the Snappmeal Service in the form offered to you by us from time to time solely for the purposes set out herein. The license granted to the User for the Android Snappmeal App downloaded from Google Play Store, and iOS Snappmeal App downloaded from Apple’s App Store.

4.2. In order to use the Snappmeal Service, the User must create a user account by following the registration instructions in the Snappmeal Service. The Snappmeal Service credentials are personal (unless otherwise agreed between Snappmeal and the Customer Organization). The User shall ensure that any user account credentials and equivalent information required to access the user account of the User or the Customer Organization are kept confidential and used in a secure manner not accessible by third parties. A User may have only one personal user account.

4.3. Where it is suspected that any unauthorized person has become aware of a User’s user account credentials or has access to the user account of the User, the User shall immediately inform Snappmeal thereof. The User shall be responsible for any use of the Snappmeal Service and any activity under the user account of the User.


  1. Payments

5.1. The User, or the Customer Organization in case of Snappmeal at Partner Account, will pay the fee to use Snappmeal platform and related Snappmeal Service via online payment gateway powered by third-party services. 

5.2. The User does not make and financial transaction via Snappmeal App. 

  1. Snappmeal credits and tokens

6.1. The Users of the Snappmeal Service can obtain Snappmeal credits or tokens e.g. by inviting new users to sign up to the Snappmeal Service. The User can use Snappmeal credits and tokens to get a discount on their purchases in the Snappmeal Service.

6.2. Snappmeal may unilaterally determine the conditions applicable to the granting, use and validity of the Snappmeal credits and tokens.

6.3. Any signing-up bonus credits or tokens can be used only once.

6.4. Snappmeal credits and tokens cannot be exchanged to cash.

6.5. The Snappmeal credits and tokens will be nullified if Snappmeal detects any abuse of Snappmeal credits or tokens or suspects or detects that Snappmeal credits or tokens have been granted on incorrect grounds. In such cases, Snappmeal shall invoice the amount that was paid using such Snappmeal credits or tokens.

  1. Intellectual Property Rights

7.1. All Intellectual Property Rights in or related to the Snappmeal Service and thereto related documentation and all parts and copies thereof shall remain exclusively vested with and be the sole and exclusive property of Snappmeal and/or its subcontractors/licensors. “Intellectual Property Rights” shall mean copyrights and related rights (including database and catalogue rights and photography rights), patents, utility models, design rights, trademarks, tradenames, trade secrets, know-how and any other form of registered or unregistered intellectual property rights.

7.2. These Terms of Service do not grant the User any Intellectual Property Rights in the Snappmeal Service and all rights not expressly granted hereunder are reserved by Snappmeal and its subcontractors/licensors.

7.3. Apple shall not be responsible for any investigation, defense, settlement or discharge of any claim that the iOS Snappmeal App or your use of it infringes any third party intellectual property right.

  1. Complaints

8.1. Please note that the Snappmeal Service may at any time be interrupted or permanently discontinued. The Snappmeal Service may also be temporarily suspended. Do not use the Snappmeal Service for backing up any data.

8.2. The Partner is committed to serving the food and applying discount according to the campaigns the Partner promotes on Snappmeal App. 

8.3. The Partner is solely liable for any accidents or dietary issues that the User consumes at the Partner restaurant.

14.4. The User who has discovered shortcomings in the performance of the Purchase Agreement must submit any complaints to Snappmeal or the Partner without delay, with clear descriptions of said shortcomings.

14.5. Apple has no obligation whatsoever to furnish any maintenance and support services with respect to the Snappmeal App. To the extent that any maintenance or support is required by applicable law, we, not Apple, shall be obligated to furnish any such maintenance or support. To the extent any warranty exists under law that cannot be disclaimed, we, not Apple, shall be solely responsible for such warranty. We, not Apple, are responsible for addressing any claims of the User or any third party relating to the iOS Snappmeal App or the User’s possession and/or use of the iOS Snappmeal App, including, but not limited to: (i) product liability claims; (ii) any claim that the iOS Snappmeal App fails to conform to any applicable legal or regulatory requirement; and (iii) claims arising under consumer protection, privacy, or similar legislation, including in connection with the iOS Snappmeal App’s use of the HealthKit and HomeKit frameworks.

  1. Applicable Law and Dispute Resolution

9.1. These Terms of Service shall be governed by and construed in accordance with the laws of Finland. 

9.2. If you are a consumer, please note that you cannot be deprived of the rights granted to you by the mandatory consumer protection laws of your country of domicile. 

  1. Amendments

10.1. These User Terms of Service are subject to amendments.

10.2. Snappmeal shall publish the amended User Terms of Service at the Snappmeal Website and shall inform the User that the Snappmeal Terms of Service have been amended on the Snappmeal Service or by email to the email address submitted to the Snappmeal Service by the User. If the User does not agree to any amended Snappmeal Terms of Service, he/she shall discontinue the use of the Snappmeal Service.

  1. Assignment

17.1. Snappmeal shall be entitled to assign all or any of its rights or obligations hereunder in whole or part to an affiliate or successor or to a purchaser or acquirer of its business assets relating to Snappmeal Service without the User’s prior consent.

17.2. The User shall not be entitled to assign any of its rights or obligations hereunder in whole or part.